If a user forgets his or her password, he or she must select ‘Forgot password’. The user will receive an email to reset the password and re- enter a new password twice. User will then have to re log in again.
- Click Forgot Password
- Receive email link to reset password
- Clicks on the link to reset password page
For security purposes, the user has to enter the password twice.
- Receive confirmation email on reset password
User has to confirm the action.
- User has to log in again to confirm
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